Customer Satisfaction Survey

Thanks for taking a few minutes to share your feedback. This short, anonymous survey helps us improve and usually takes under 3 minutes to complete.

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1. Overall Experience

How satisfied were you with your overall experience with Willarah Farm?

Very Satisfied

Satisfied

Neutral

Not Satisfied

Would you order beef from Willarah Farm again?

Yes

No

2. Ordering Process

How satisfied were you with the ordering process?

Very Satisfied

Satisfied

Neutral

Not Satisfied

What could we do to improve the ordering process?

3. Communication

How clear was our communication throughout the process?

Very Clear

Clear

Confusing

What part of the process was unclear?

4. Packaging

How satisfied were you with the packaging of your beef?

Very Satisfied

Satisfied

Neutral

Not Satisfied

What could we do to improve our packaging?

5. Meat Quality

How satisfied were you with the quality of the meat?

Very Satisfied

Satisfied

Neutral

Not Satisfied

What didn’t meet your expectations?

6. Finding Us

How did you find Willarah Farm?

Facebook

Search Engine (ie. Google)

Asked AI

Word of Mouth

Returning Customer

8. Final Thoughts

Is there anything else you’d like to share with us, or anything you think we’re doing particularly well?

Willarah Farm produces premium, ethically raised Gippsland beef, straight from our paddocks in Mirboo North to your plate.

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